What is the return policy?
Due to the hygienic nature of hair extensions, all sales are final.We do not accept returns, refunds, or exchanges.
Please review all product details carefully before purchasing.
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Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
FREQUENTLY ASKED QUESTIONS
Q: How long does the hair last?
A: With proper care, our raw hair lasts 2–3+ years.
Q: Can the hair be dyed or bleached?
A: Yes, our hair can be colored and bleached by a professional.
Q: How many bundles do I need?
A:
• 12–18” → 2–3 bundles
• 20–24” → 3 bundles
When will I get my order?
Orders are processed within 3-5 business days unless stated otherwise.
Please note all body wave and longer lengths are processed within 5-8 business days.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
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